deep navy

Help & Support

Get answers in seconds, not hours

Most Common Issues (90% of support requests)

1. “My API key isn’t working in Xcode”

Solution:

Base URL: https://api.deepnavy.ai
(NOT https://api.deepnavy.ai/v1)

API Key Header: Authorization
API Key: [your key starting with xbp_]

2. “No models available in Xcode”

Quick fix:

  1. Remove the /v1 from your Base URL
  2. Click “Test Connection” again
  3. Models should appear immediately

3. “How do I cancel my subscription?”

Answer: Go to Dashboard → Billing → Cancel Subscription. Instant cancellation, no questions asked.

Complete Xcode 26 Setup Guide

View Step-by-Step Guide →

Quick Reference

  1. Sign in at deepnavy.ai
  2. Copy your API key
  3. Open Xcode → Settings → Intelligence
  4. Add deep navy as provider
  5. Start coding with AI

Frequently Asked Questions

Getting Started

How long does setup take? Less than 2 minutes from sign-in to first AI completion.

Do I need a credit card to start? No. 7-day free trial, no card required.

What models are included? All Claude 3.5 models optimized for coding.

Billing

How much does it cost?

  • Free Trial: 7 days, no card required
  • Professional: $29/month
  • Team: $99/month (5 seats)

Can I cancel anytime? Yes, instantly from your dashboard.

Is there a limit on API calls? Each plan has generous monthly limits:

  • Professional: 50,000 requests/month
  • Team: 200,000 requests/month

Technical

Is my code secure? Yes. We never store, log, or train on your code.

What’s the response time? Typically under 100ms for completions.

Does it work offline? No, requires internet connection.

Quick API Test

Test your setup with this command:

curl https://api.deepnavy.ai/v1/models \
  -H "Authorization: Bearer YOUR_API_KEY"

You should see a list of available models.

Additional Resources

Still Need Help?

Instant Help

Contact Support

Email: support@deepnavy.ai Response time: Usually within 2-4 hours What to include: Your API key ID (first 8 characters only) and Xcode version

Service Status

Checking... API Service
Checking... Authentication
Checking... Billing System

Your Privacy Matters

Simple promise: We never store, log, or train on your code.

  • ✓ Your code stays yours
  • ✓ No data mining
  • ✓ No model training on your work
  • ✓ Encrypted API keys
  • ✓ Apple Pay for secure billing

Read full privacy policy

Pro Tips

Get Better AI Responses

  1. Be specific in comments: “Create a SwiftUI button with gradient background” beats “make button”
  2. Include context: The AI sees your current file, so reference existing structs/classes
  3. Use framework names: Mention SwiftUI, UIKit, or Combine for framework-specific code

Keyboard Shortcuts

  • Cmd+I: Generate code from comment
  • *Option+*: Inline suggestions
  • Cmd+Shift+I: Refactor selection

Speed Optimization

  • Use Claude 3.5 Haiku for instant completions
  • Keep prompts under 200 words
  • Select specific code blocks rather than entire files